Privacy Policy

Frankcom Digital Media respects your privacy and is committed to handling personal information responsibly and transparently. This Privacy Policy explains how information provided through this website or during the course of a business relationship may be collected, used and protected.

Frankcom Digital Media may collect basic personal information that you choose to provide, such as your name, email address, telephone number, business details and information included in enquiries or correspondence. I may also hold information necessary to manage client relationships, provide services, issue quotations and invoices, and maintain appropriate business and financial records.

Frankcom Digital Media uses personal information only where necessary to respond to enquiries, communicate with clients and contacts, provide agreed services, prepare quotations and invoices, maintain business records and meet legal or accounting obligations. Depending on the circumstances, this information is processed because it is necessary to provide or prepare to provide agreed services, to meet legal obligations, or for legitimate business interests. I do not sell personal information or use it for unsolicited mass marketing.

Frankcom Digital Media takes reasonable steps to keep personal information secure and uses trusted systems and service providers to support day-to-day business operations. Personal information is only shared where necessary to provide agreed services, meet legal or accounting obligations, or where required by law. I do not sell or trade personal information.

Frankcom Digital Media keeps personal information only for as long as it is reasonably required for the purpose for which it was collected, or where necessary to meet legal, accounting or tax obligations. Information that is no longer required will be securely deleted or disposed of.

You have rights under UK data protection law regarding your personal information, including the right to request access to, correction of or deletion of your information where applicable. If you have any questions about this Privacy Policy or how your information is handled, please contact Frankcom Digital Media at neil@frankcomdigitalmedia.com. You also have the right to raise a concern with the Information Commissioner’s Office (ICO) if you are unhappy with how your personal information has been handled.