Privacy Policy

🔒 Privacy Policy

Last updated: 19 March 2026

Frankcom Digital Media (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.

📧 Email: neil@frankcomdigitalmedia.com

🌐 Website: www.frankcomdigitalmedia.com

What Data We Collect

We may collect:

• Name, email, phone number
• Business details you provide
• Messages and enquiry information
• Website usage data (via cookies/analytics)

How We Use Your Data

We use your data to:

• Respond to enquiries and provide services
• Manage client work and communication
• Improve our website and services
• Send marketing (only if you opt in)

Legal Basis

We process your data under:

• Contract (to deliver services)
• Consent (for marketing/cookies)
• Legitimate interests (running our business)
• Legal obligations

Sharing Your Data

We never sell your data.

We may share it with trusted providers (e.g. hosting, analytics, email tools) where necessary.

Data Retention

• Enquiries: up to 24 months
• Client records: up to 6 years
• Marketing: until you opt out

Your Rights

You can request access, correction, or deletion of your data at any time by emailing neil@frankcomdigitalmedia.com.

You also have the right to complain to the

Information Commissioner’s Office.

Cookies

We use cookies to improve your experience and analyse website traffic.

Non-essential cookies are only used with your consent.

Updates

This policy may be updated occasionally. Please check this page for changes.